Refund Policy

CANCELLATION POLICY

 

Any cancellations OAS are required in writing ONLY and our staff will confirm we have received your cancellation notification. 

Any cancellation within 7 days of the event will forfeit all payments.

Any cancellations MORE THAN 7 DAYS prior to the course or workshop commencement date will not be refunded, but you will be issued a CREDIT on your ONLINE ACTING STUDIO for future OAS courses. 

Only where an emergency or special circumstance arises where you cannot attend the course or workshop, Online Acting Studio will provide a non-downloadable link of the recording of the class for you to watch.  Please note this will have an expiry date and it is your responsibility to watch within the timeframe.

Sessions unattended without any previous notification of the class or lesson are forfeited and no credits will be issued. Special circumstances may be considered at Online Acting Studio’s sole discretion such as a medical emergency. Refunds will ONLY be considered for significant and special circumstances. Refunds will only be issued at Online Acting Studio sole discretion. Online Acting Studio reserves the right to request proof of special circumstances to issue a refund. 

Any variation in the coaching/ teaching/ filming hours will be at the sole discretion of ONLINE ACTING STUDIO and the changes will be communicated to the attendees as soon as it is possible via email. It is your responsibility to check your emails and confirm the changes before the start of the class. Please ensure you check your junk mail also.

Whilst all efforts will be made to offer the teacher, venue or course time as specified in advertisements ONLINE ACTING STUDIO reserves the right to substitute any teacher, venue or course time. 

ONLINE ACTING STUDIO reserves the right to cancel any class. In this case fees will be refunded in full. 

 

COFE OF CONDUCT

Participants must: 

Learn the specified age and sex-appropriate scripts sent to them and present each one professionally at the time of the workshop/course. 

We expect you to come to class prepared & ready to fully engage in the training. 

Be online 10 minutes prior to any class. Ensure the internet is suitable a few hours before your class and be in a quiet location suitable for learning.

Advise the OAS if they cannot attend/ need to leave early or are running late; 

Participants must not:

 “Discriminate against or harass colleagues, students or members of the public on a number of grounds including: sex, marital status, pregnancy, age, race, ethnic or national origin, physical or intellectual impairment or sexual preference. Such harassment or discrimination may constitute an offence under the Anti-Discrimination Act 1977. In addition you must not harass or discriminate on the grounds of political or religious conviction”; 

 Arrive in class under the influence of alcohol or hallucinatory or social drugs of any kind; 

 Be disrespectful to fellow students or teachers. 

Students must adhere to the rules and regulations of ONLINE ACTING STUDIO Productions and understand that they are representatives of ONLINE ACTING STUDIO. 

If rules and regulations are disregarded by any student, ONLINE ACTING STUDIO reserves the right to discontinue any classes to that student without any financial penalty to ONLINE ACTING STUDIO.